Welcome to the AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals Exam Prep Hub!
Welcome to the one-stop hub with information for preparing for the AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals certification exam. The content for this exam helps prepare you to “understand Microsoft 365 services, admin tools, core objects, core security features, and modern AI-driven IT management practices”.
Upon successful completion of the exam, you earn the Microsoft 365 Certified: Copilot and Agent Administration Fundamentals certification.
This hub provides information directly here (topic-by-topic as outlined in the official study guide), links to a number of external resources, tips for preparing for the exam, practice tests, and section questions to help you prepare. Bookmark this page and use it as a guide to ensure that you are fully covering all relevant topics for the AB-900 exam and making use of as many of the resources available as possible.
Audience profile (from Microsoft’s site)
As a candidate for this Microsoft Certification, you should be familiar with Microsoft 365, including core services, security, identity and access, data protection, and governance, along with Microsoft 365 Copilot and agents.
Additionally, you should be familiar with the admin centers used to access Microsoft 365 workloads, such as Exchange Online, SharePoint in Microsoft 365, Microsoft Teams, Microsoft Entra, and Microsoft Purview. You need to have experience with AI-driven productivity tools and modern IT management practices.
You must be able to identify the roles of the core features and objects available in Microsoft 365, such as users, groups, teams, sites, and libraries. Plus, you should understand the core security features of Microsoft 365, such as authentication methods, conditional access policies, and single sign-on (SSO).
Skills at a glance (as specified in the official study guide)
- Identify the core features and objects of Microsoft 365 services (30–35%)
- Understand data protection and governance tasks for Microsoft 365 and Copilot (35–40%)
- Perform basic administrative tasks for Copilot and agents (25–30%)
Topic-by-Topic Exam Content
[click a topic link to access the content and practice questions for that topic]
Identify the core features and objects of Microsoft 365 services (30–35%)
Identify the core objects of Microsoft 365 services
- Explain how license types assigned to users and groups affect access to Microsoft 365 features
- Explore the organization configurations by using the Microsoft 365 admin center (domain names and org settings)
- Identify the appropriate objects to configure by using the Exchange Online admin center (mailboxes and distribution lists)
- Identify the appropriate objects to configure by using the SharePoint in Microsoft 365 admin center (sites, libraries, and folders)
- Identify the appropriate roles and permissions for sites in SharePoint in Microsoft 365
- Identify the appropriate objects to configure by using the Teams admin center (teams, channels, and policies)
Understand the Microsoft 365 security principles
- Explain the core Zero Trust principles
- Understand authorization
- Understand authentication methods
- Understand threat protection and intelligence
- Understand features and capabilities of Microsoft Defender XDR
Identify the core security features of Microsoft 365 services
- Understand features and capabilities of Microsoft Entra
- Understand conditional access policies
- Understand the purpose and benefits of SSO
- Identify the appropriate security object to use in an organization (users and groups)
- Identify the appropriate tools to troubleshoot common sign-in issues (multifactor authentication [MFA], conditional access, and risky sign-ins)
- Interpret Identity Secure Score in Microsoft Entra ID
- Use the appropriate tools to review audit logs for user and admin activity
- Identify the role of Privileged Identity Management (PIM) in an organization
- Understand App registrations and Enterprise apps
Understand data protection and governance tasks for Microsoft 365 and Copilot (35–40%)
Understand Microsoft Purview
- Understand features and capabilities of Microsoft Purview Information Protection, Microsoft Purview Data Loss Prevention (DLP), Microsoft Purview Insider Risk Management, Microsoft Purview Communication Compliance, Microsoft Purview Data Security Posture Management (DSPM) for AI, and Microsoft Purview Data Lifecycle Management
- Identify the use cases for sensitivity labels in Microsoft Purview
- Understand data classification in Microsoft Purview
- Understand retention
Understand data security implications of Copilot
- Understand how Copilot accesses data
- Understand how Microsoft Graph influences Copilot responses
- Understand how Copilot uses permissions and other controls in Microsoft 365, Microsoft Purview, and Microsoft Defender to protect against risks
- Understand responsible AI principles
Identify data protection and governance risks for Microsoft 365 and Copilot
- Identify compliance risks and recommendations by using Microsoft Purview Compliance Manager
- Identify sensitive information by using Microsoft Purview Data Explorer
- Identify risks by using Insider Risk Management
- Identify and respond to alerts generated by Microsoft Purview DLP
- Identify policy violations generated by Communication Compliance
- Identify user activities reported by Microsoft Purview activity explorer
- Discover and manage AI activity by using DSPM for AI
- Search for files and emails by using Content search in Microsoft Purview eDiscovery
Identify and monitor oversharing in SharePoint in Microsoft 365
- Identify the tools to troubleshoot oversharing in an organization
- Run a data access governance report in SharePoint
- Understand features and capabilities of SharePoint Advanced Management, including restricted site access
Perform basic administrative tasks for Copilot and agents (25–30%)
Understand features and capabilities of Copilot and agents
- Compare the built-in capabilities of Copilot and agents
- Compare Copilot monthly license model to pay-as-you-go, including SharePoint
- Identify which Copilot features can be enabled or disabled
- Identify use cases for Researcher
- Identify use cases for Analyst
- Identify use cases for custom agents
Perform basic administrative tasks for Copilot
- Assign Copilot licenses
- Monitor and manage Copilot pay-as-you-go billing policies
- Monitor Copilot usage and adoption, including Copilot Analytics and the Microsoft 365 admin center
- Manage prompts, including saving, sharing, scheduling, and deleting
Perform basic administrative tasks for agents
- Identify how to configure user access to agents
- Create an agent
- Understand approval process for agents
- Monitor agents, including usage, operational insights, and agent lifecycle, by working with the Microsoft 365 admin center and the Microsoft Power Platform admin center
AB-900 Practice Exams
- AB-900 Practice Exam #1 (30 questions)
- AB-900 Practice Exam #2 (30 questions)
- AB-900 Practice Exam #3 (30 questions)
- AB-900 Practice Exam #4 (30 questions)
Important AB-900 Resources
Link to the free, comprehensive, self-paced course on Microsoft Learn: Introduction to Microsoft 365 and AI administration
https://learn.microsoft.com/en-us/training/courses/ab-900t00
This course has two learning paths:
(1) The first learning path is: Explore Microsoft 365 administration, located at this URL:
https://learn.microsoft.com/en-us/training/paths/explore-microsoft-365-administration
This learning path has 3 modules, located at the below URLs:
- Explore Microsoft 365 security foundations
https://learn.microsoft.com/en-us/training/modules/explore-microsoft-365-security-foundations/ - Introduction to Microsoft 365 core services and admin controls
https://learn.microsoft.com/en-us/training/modules/introduction-microsoft-365-core-services-admin-control - Protect and govern Microsoft 365 data
https://learn.microsoft.com/en-us/training/modules/protect-govern-data-microsoft-365
(2) The second learning path is: Explore Microsoft 365 Copilot and agent administration, located at this URL:
https://learn.microsoft.com/en-us/training/paths/explore-microsoft-365-copilot-agent-administration
This learning path has 3 modules, located at the below URLs:
- Explore Microsoft 365 Copilot and agents
https://learn.microsoft.com/en-us/training/modules/explore-microsoft-365-copilot-agents - Perform basic administrative tasks for Microsoft 365 Copilot
https://learn.microsoft.com/en-us/training/modules/perform-admin-tasks-microsoft-365-copilot - Perform basic administrative tasks for Microsoft 365 Copilot agents
https://learn.microsoft.com/en-us/training/modules/perform-admin-tasks-microsoft-365-copilot-agents/
Link to the certification page:
- Link to the “Microsoft 365 Certified: Copilot and Agent Administration Fundamentals” certification page:
https://learn.microsoft.com/en-us/credentials/certifications/copilot-and-agent-administration-fundamentals/?practice-assessment-type=certification
Link to the study guide:
- Link to the Study Guide for AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals:
https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ab-900
YouTube resources:
- Copilot and Agent Admin Fundamentals (AB-900) – Full Course – Pass The Exam! – YouTube
- Series: Zero Trust Security Model Explained | M365 Copilot & Agent Administration | AB-900 Ultimate Course
- AB-900 Study Cram – Microsoft 365 Certified: Copilot and Agent Administration Fundamentals
Courses: There are several highly rated courses for AB-900 on Udemy:
Check out the previews of each course to decide which trainer is best for you. And a tip for you … if your timeline allows it, wait for the occasional Udemy sale and buy your course(s) then.
- AB-900: Copilot & Agent Administration Fundamentals Course
- AB-900 Microsoft Copilot & Agent Administrator Fundamentals
- https://www.udemy.com/course/ab-900-exam-prep-microsoft-copilot-and-agent-administration/
- AB-900: Copilot and Agent Administration Fundamentals Course
- AB-900: Copilot & Agent Administration Course+Practice Tests
Good luck to you passing the AB-900 Exam!
However, the more preparation you have, the less luck you will need. 🙂
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