Category: Data News

AI in Cybersecurity: From Reactive Defense to Adaptive, Autonomous Protection

“AI in …” series

Cybersecurity has always been a race between attackers and defenders. What’s changed is the speed, scale, and sophistication of threats. Cloud computing, remote work, IoT, and AI-generated attacks have dramatically expanded the attack surface—far beyond what human analysts alone can manage.

AI has become a foundational capability in cybersecurity, enabling organizations to detect threats faster, respond automatically, and continuously adapt to new attack patterns.


How AI Is Being Used in Cybersecurity Today

AI is now embedded across nearly every cybersecurity function:

Threat Detection & Anomaly Detection

  • Darktrace uses self-learning AI to model “normal” behavior across networks and detect anomalies in real time.
  • Vectra AI applies machine learning to identify hidden attacker behaviors in network and identity data.

Endpoint Protection & Malware Detection

  • CrowdStrike Falcon uses AI and behavioral analytics to detect malware and fileless attacks on endpoints.
  • Microsoft Defender for Endpoint applies ML models trained on trillions of signals to identify emerging threats.

Security Operations (SOC) Automation

  • Palo Alto Networks Cortex XSIAM uses AI to correlate alerts, reduce noise, and automate incident response.
  • Splunk AI Assistant helps analysts investigate incidents faster using natural language queries.

Phishing & Social Engineering Defense

  • Proofpoint and Abnormal Security use AI to analyze email content, sender behavior, and context to stop phishing and business email compromise (BEC).

Identity & Access Security

  • Okta and Microsoft Entra ID use AI to detect anomalous login behavior and enforce adaptive authentication.
  • AI flags compromised credentials and impossible travel scenarios.

Vulnerability Management

  • Tenable and Qualys use AI to prioritize vulnerabilities based on exploit likelihood and business impact rather than raw CVSS scores.

Tools, Technologies, and Forms of AI in Use

Cybersecurity AI blends multiple techniques into layered defenses:

  • Machine Learning (Supervised & Unsupervised)
    Used for classification (malware vs. benign) and anomaly detection.
  • Behavioral Analytics
    AI models baseline normal user, device, and network behavior to detect deviations.
  • Natural Language Processing (NLP)
    Used to analyze phishing emails, threat intelligence reports, and security logs.
  • Generative AI & Large Language Models (LLMs)
    • Used defensively as SOC copilots, investigation assistants, and policy generators
    • Examples: Microsoft Security Copilot, Google Chronicle AI, Palo Alto Cortex Copilot
  • Graph AI
    Maps relationships between users, devices, identities, and events to identify attack paths.
  • Security AI Platforms
    • Microsoft Security Copilot
    • IBM QRadar Advisor with Watson
    • Google Chronicle
    • AWS GuardDuty

Benefits Organizations Are Realizing

Companies using AI-driven cybersecurity report major advantages:

  • Faster Threat Detection (minutes instead of days or weeks)
  • Reduced Alert Fatigue through intelligent correlation
  • Lower Mean Time to Respond (MTTR)
  • Improved Detection of Zero-Day and Unknown Threats
  • More Efficient SOC Operations with fewer analysts
  • Scalability across hybrid and multi-cloud environments

In a world where attackers automate their attacks, AI is often the only way defenders can keep pace.


Pitfalls and Challenges

Despite its power, AI in cybersecurity comes with real risks:

False Positives and False Confidence

  • Poorly trained models can overwhelm teams or miss subtle attacks.

Bias and Blind Spots

  • AI trained on incomplete or biased data may fail to detect novel attack patterns or underrepresent certain environments.

Explainability Issues

  • Security teams and auditors need to understand why an alert fired—black-box models can erode trust.

AI Used by Attackers

  • Generative AI is being used to create more convincing phishing emails, deepfake voice attacks, and automated malware.

Over-Automation Risks

  • Fully automated response without human oversight can unintentionally disrupt business operations.

Where AI Is Headed in Cybersecurity

The future of AI in cybersecurity is increasingly autonomous and proactive:

  • Autonomous SOCs
    AI systems that investigate, triage, and respond to incidents with minimal human intervention.
  • Predictive Security
    Models that anticipate attacks before they occur by analyzing attacker behavior trends.
  • AI vs. AI Security Battles
    Defensive AI systems dynamically adapting to attacker AI in real time.
  • Deeper Identity-Centric Security
    AI focusing more on identity, access patterns, and behavioral trust rather than perimeter defense.
  • Generative AI as a Security Teammate
    Natural language interfaces for investigations, playbooks, compliance, and training.

How Organizations Can Gain an Advantage

To succeed in this fast-changing environment, organizations should:

  1. Treat AI as a Force Multiplier, Not a Replacement
    Human expertise remains essential for context and judgment.
  2. Invest in High-Quality Telemetry
    Better data leads to better detection—logs, identity signals, and endpoint visibility matter.
  3. Focus on Explainable and Governed AI
    Transparency builds trust with analysts, leadership, and regulators.
  4. Prepare for AI-Powered Attacks
    Assume attackers are already using AI—and design defenses accordingly.
  5. Upskill Security Teams
    Analysts who understand AI can tune models and use copilots more effectively.
  6. Adopt a Platform Strategy
    Integrated AI platforms reduce complexity and improve signal correlation.

Final Thoughts

AI has shifted cybersecurity from a reactive, alert-driven discipline into an adaptive, intelligence-led function. As attackers scale their operations with automation and generative AI, defenders have little choice but to do the same—responsibly and strategically.

In cybersecurity, AI isn’t just improving defense—it’s redefining what defense looks like in the first place.

AI in the Energy Industry: Powering Reliability, Efficiency, and the Energy Transition

“AI in …” series

The energy industry sits at the crossroads of reliability, cost pressure, regulation, and decarbonization. Whether it’s oil and gas, utilities, renewables, or grid operators, energy companies manage massive physical assets and generate oceans of operational data. AI has become a critical tool for turning that data into faster decisions, safer operations, and more resilient energy systems.

From predicting equipment failures to balancing renewable power on the grid, AI is increasingly embedded in how energy is produced, distributed, and consumed.


How AI Is Being Used in the Energy Industry Today

Predictive Maintenance & Asset Reliability

  • Shell uses machine learning to predict failures in rotating equipment across refineries and offshore platforms, reducing downtime and safety incidents.
  • BP applies AI to monitor pumps, compressors, and drilling equipment in real time.

Grid Optimization & Demand Forecasting

  • National Grid uses AI-driven forecasting to balance electricity supply and demand, especially as renewable energy introduces more variability.
  • Utilities apply AI to predict peak demand and optimize load balancing.

Renewable Energy Forecasting

  • Google DeepMind has worked with wind energy operators to improve wind power forecasts, increasing the value of wind energy sold to the grid.
  • Solar operators use AI to forecast generation based on weather patterns and historical output.

Exploration & Production (Oil and Gas)

  • ExxonMobil uses AI and advanced analytics to interpret seismic data, improving subsurface modeling and drilling accuracy.
  • AI helps optimize well placement and drilling parameters.

Energy Trading & Price Forecasting

  • AI models analyze market data, weather, and geopolitical signals to optimize trading strategies in electricity, gas, and commodities markets.

Customer Engagement & Smart Metering

  • Utilities use AI to analyze smart meter data, detect outages, identify energy theft, and personalize energy efficiency recommendations for customers.

Tools, Technologies, and Forms of AI in Use

Energy companies typically rely on a hybrid of industrial, analytical, and cloud technologies:

  • Machine Learning & Deep Learning
    Used for forecasting, anomaly detection, predictive maintenance, and optimization.
  • Time-Series Analytics
    Critical for analyzing sensor data from turbines, pipelines, substations, and meters.
  • Computer Vision
    Used for inspecting pipelines, wind turbines, and transmission lines via drones.
    • GE Vernova applies AI-powered inspection for turbines and grid assets.
  • Digital Twins
    Virtual replicas of power plants, grids, or wells used to simulate scenarios and optimize performance.
    • Siemens Energy and GE Digital offer digital twin platforms widely used in the industry.
  • AI & Energy Platforms
    • GE Digital APM (Asset Performance Management)
    • Siemens Energy Omnivise
    • Schneider Electric EcoStruxure
    • Cloud platforms such as Azure Energy, AWS for Energy, and Google Cloud for scalable AI workloads
  • Edge AI & IIoT
    AI models deployed close to physical assets for low-latency decision-making in remote environments.

Benefits Energy Companies Are Realizing

Energy companies using AI effectively report significant gains:

  • Reduced Unplanned Downtime and maintenance costs
  • Improved Safety through early detection of hazardous conditions
  • Higher Asset Utilization and longer equipment life
  • More Accurate Forecasts for demand, generation, and pricing
  • Better Integration of Renewables into existing grids
  • Lower Emissions and Energy Waste

In an industry where assets can cost billions, small improvements in uptime or efficiency have outsized impact.


Pitfalls and Challenges

Despite its promise, AI adoption in energy comes with challenges:

Data Quality and Legacy Infrastructure

  • Older assets often lack sensors or produce inconsistent data, limiting AI effectiveness.

Integration Across IT and OT

  • Connecting enterprise systems with operational technology remains complex and risky.

Model Trust and Explainability

  • Operators must trust AI recommendations—especially when safety or grid stability is involved.

Cybersecurity Risks

  • Increased connectivity and AI-driven automation expand the attack surface.

Overambitious Digital Programs

  • Some AI initiatives fail because they aim for full digital transformation without clear, phased business value.

Where AI Is Headed in the Energy Industry

The next phase of AI in energy is tightly linked to the energy transition:

  • AI-Driven Grid Autonomy
    Self-healing grids that detect faults and reroute power automatically.
  • Advanced Renewable Optimization
    AI coordinating wind, solar, storage, and demand response in real time.
  • AI for Decarbonization & ESG
    Optimization of emissions tracking, carbon capture systems, and energy efficiency.
  • Generative AI for Engineering and Operations
    AI copilots generating maintenance procedures, engineering documentation, and regulatory reports.
  • End-to-End Energy System Digital Twins
    Modeling entire grids or energy ecosystems rather than individual assets.

How Energy Companies Can Gain an Advantage

To compete and innovate effectively, energy companies should:

  1. Prioritize High-Impact Operational Use Cases
    Predictive maintenance, grid optimization, and forecasting often deliver the fastest ROI.
  2. Modernize Data and Sensor Infrastructure
    AI is only as good as the data feeding it.
  3. Design for Reliability and Explainability
    Especially critical for safety- and mission-critical systems.
  4. Adopt a Phased, Asset-by-Asset Approach
    Scale proven solutions rather than pursuing sweeping transformations.
  5. Invest in Workforce Upskilling
    Engineers and operators who understand AI amplify its value.
  6. Embed AI into Sustainability Strategy
    Use AI not just for efficiency, but for measurable decarbonization outcomes.

Final Thoughts

AI is rapidly becoming foundational to the future of energy. As the industry balances reliability, affordability, and sustainability, AI provides the intelligence needed to operate increasingly complex systems at scale.

In energy, AI isn’t just optimizing machines—it’s helping power the transition to a smarter, cleaner, and more resilient energy future.

AI in Agriculture: From Precision Farming to Autonomous Food Systems

“AI in …” series

Agriculture has always been a data-driven business—weather patterns, soil conditions, crop cycles, and market prices have guided decisions for centuries. What’s changed is scale and speed. With sensors, satellites, drones, and connected machinery generating massive volumes of data, AI has become the engine that turns modern farming into a precision, predictive, and increasingly autonomous operation.

From global agribusinesses to small specialty farms, AI is reshaping how food is grown, harvested, and distributed.


How AI Is Being Used in Agriculture Today

Precision Farming & Crop Optimization

  • John Deere uses AI and computer vision in its See & Spray™ technology to identify weeds and apply herbicide only where needed, reducing chemical use by up to 90% in some cases.
  • Corteva Agriscience applies AI models to optimize seed selection and planting strategies based on soil and climate data.

Crop Health Monitoring

  • Climate FieldView (by Bayer) uses machine learning to analyze satellite imagery, yield data, and field conditions to identify crop stress early.
  • AI-powered drones monitor crop health, detect disease, and identify nutrient deficiencies.

Autonomous and Smart Equipment

  • John Deere Autonomous Tractor uses AI, GPS, and computer vision to operate with minimal human intervention.
  • CNH Industrial (Case IH, New Holland) integrates AI into precision guidance and automated harvesting systems.

Yield Prediction & Forecasting

  • IBM Watson Decision Platform for Agriculture uses AI and weather analytics to forecast yields and optimize field operations.
  • Agribusinesses use AI to predict harvest volumes and plan logistics more accurately.

Livestock Monitoring

  • Zoetis and Cainthus use computer vision and AI to monitor animal health, detect lameness, track feeding behavior, and identify illness earlier.
  • AI-powered sensors help optimize breeding and nutrition.

Supply Chain & Commodity Forecasting

  • AI models predict crop yields and market prices, helping traders, cooperatives, and food companies manage risk and plan procurement.

Tools, Technologies, and Forms of AI in Use

Agriculture AI blends physical-world sensing with advanced analytics:

  • Machine Learning & Deep Learning
    Used for yield prediction, disease detection, and optimization models.
  • Computer Vision
    Enables weed detection, crop inspection, fruit grading, and livestock monitoring.
  • Remote Sensing & Satellite Analytics
    AI analyzes satellite imagery to assess soil moisture, crop growth, and drought conditions.
  • IoT & Sensor Data
    Soil sensors, weather stations, and machinery telemetry feed AI models in near real time.
  • Edge AI
    AI models run directly on tractors, drones, and field devices where connectivity is limited.
  • AI Platforms for Agriculture
    • Climate FieldView (Bayer)
    • IBM Watson for Agriculture
    • Microsoft Azure FarmBeats
    • Trimble Ag Software

Benefits Agriculture Companies Are Realizing

Organizations adopting AI in agriculture are seeing tangible gains:

  • Higher Yields with fewer inputs
  • Reduced Chemical and Water Usage
  • Lower Operating Costs through automation
  • Improved Crop Quality and Consistency
  • Early Detection of Disease and Pests
  • Better Risk Management for weather and market volatility

In an industry with thin margins and increasing climate pressure, these improvements are often the difference between profit and loss.


Pitfalls and Challenges

Despite its promise, AI adoption in agriculture faces real constraints:

Data Gaps and Variability

  • Farms differ widely in size, crops, and technology maturity, making standardization difficult.

Connectivity Limitations

  • Rural areas often lack reliable broadband, limiting cloud-based AI solutions.

High Upfront Costs

  • Autonomous equipment, sensors, and drones require capital investment that smaller farms may struggle to afford.

Model Generalization Issues

  • AI models trained in one region may not perform well in different climates or soil conditions.

Trust and Adoption Barriers

  • Farmers may be skeptical of “black-box” recommendations without clear explanations.

Where AI Is Headed in Agriculture

The future of AI in agriculture points toward greater autonomy and resilience:

  • Fully Autonomous Farming Systems
    End-to-end automation of planting, spraying, harvesting, and monitoring.
  • AI-Driven Climate Adaptation
    Models that help farmers adapt crop strategies to changing climate conditions.
  • Generative AI for Agronomy Advice
    AI copilots providing real-time recommendations to farmers in plain language.
  • Hyper-Localized Decision Models
    Field-level, plant-level optimization rather than farm-level averages.
  • AI-Enabled Sustainability & ESG Reporting
    Automated tracking of emissions, water use, and soil health.

How Agriculture Companies Can Gain an Advantage

To stay competitive in a rapidly evolving environment, agriculture organizations should:

  1. Start with High-ROI Use Cases
    Precision spraying, yield forecasting, and crop monitoring often deliver fast payback.
  2. Invest in Data Foundations
    Clean, consistent field data is more valuable than advanced algorithms alone.
  3. Adopt Hybrid Cloud + Edge Strategies
    Balance real-time field intelligence with centralized analytics.
  4. Focus on Explainability and Trust
    Farmers need clear, actionable insights—not just predictions.
  5. Partner Across the Ecosystem
    Collaborate with equipment manufacturers, agritech startups, and AI providers.
  6. Plan for Climate Resilience
    Use AI to support long-term sustainability, not just short-term yield gains.

Final Thoughts

AI is transforming agriculture from an experience-driven practice into a precision, intelligence-led system. As global food demand rises and environmental pressures intensify, AI will play a central role in producing more food with fewer resources.

In agriculture, AI isn’t replacing farmers—it’s giving them better tools to feed the world.

The State of Data for the Year 2025

As we close out 2025, it’s clear that the global data landscape has continued its unprecedented expansion — touching every part of life, business, and technology. From raw bytes generated every second to the ways that AI reshapes how we search, communicate, and innovate, this year has marked another seismic leap forward for data. Below is a comprehensive look at where we stand — and where things appear to be headed as we approach 2026.


🌐 Global Data Generation: A Tidal Wave

Amount of Data Generated

  • In 2025, the total volume of data created, captured, copied, and consumed globally is forecast to reach approximately 181 zettabytes (ZB) — up from about 147 ZB in 2024, representing roughly 23% year-over-year growth. Gitnux+1
  • That equates to an astonishing ~402 million terabytes of data generated daily. Exploding Topics

Growth Comparison: 2024 vs 2025

  • Data is growing at a compound rate: from roughly 120 ZB in 2023 to 147 ZB in 2024, then to about 181 ZB in 2025 — illustrating an ongoing surge of data creation driven by digital adoption and connected devices. Exploding Topics+1

🔍 Internet Users & Search Behavior

Number of People Online

  • As of early 2025, around 5.56 billion people are active internet users, accounting for nearly 68% of the global population — up from approximately 5.43 billion in 2024. DemandSage

Search Engine Activity

  • Google alone handles roughly 13.6 billion searches per day in 2025, totaling almost 5 trillion searches annually — a significant increase from the estimated 8.3 billion daily searches in 2024. Exploding Topics
  • Bing, while much smaller in scale, processes around 450+ million searches per day (~13–14 billion per month). Nerdynav

Market Share Snapshot

  • Google continues to dominate search with approximately 90% global market share, while Bing remains one of the top alternatives. StatCounter Global Stats

📱 Social Media Usage & Content Creation

User Numbers

  • There are roughly 5.4–5.45 billion social media users worldwide in 2025 — up from prior years and covering about 65–67% of the global population. XtendedView+1

Time Spent & Trends

  • Users spend on average about 2 hours and 20+ minutes per day on social platforms. SQ Magazine
  • AI plays a central role in content recommendations and creation, with 80%+ of social feeds relying on algorithms, and an increasing share of generated images and posts assisted by AI tools. SQ Magazine

📊 The Explosion of AI: LLMs & Tools

LLM Adoption

  • Large language models and AI assistants like ChatGPT have become globally pervasive:
    • ChatGPT alone has around 800 million weekly active users as of late 2025. First Page Sage
    • Daily usage figures exceed 2.5 billion user prompts globally, highlighting a massive shift toward direct AI interaction. Exploding Topics
  • Studies have shown that LLM-assisted writing and content creation are now embedded across formal and informal communication channels, indicating broad adoption beyond curiosity use cases. arXiv

AI Tools Everywhere

  • Generative AI is now a staple across industries — from content creation to customer service, data analytics to software development. Investments and usage in AI-powered analytics and automation tools continue to rise rapidly. layerai.org

💡 Trends in Data Collection & Analytics

Real-Time & Edge Processing

  • In 2025, more than half of corporate data processing is happening at the edge, closer to the source of data generation, enabling real-time insights. Pennsylvania Institute of Technology

Data Democratization

  • Data access and analytics tools have become more user-friendly, with low-code/no-code platforms enabling broader organizational participation in data insight generation. postlo.com

☁️ Cloud & Data Infrastructure

Cloud Data Growth

  • An ever-increasing portion of global data is stored in the cloud, with estimates suggesting around half of all data resides in cloud environments by 2025. Axis Intelligence

Data Centers & Energy

  • Data centers, particularly those supporting AI workloads, are expanding rapidly. This infrastructure surge is driving both innovation and concerns — including power consumption and sustainability challenges. TIME

📜 Data Laws & Regulation

New Legal Frameworks

  • In the UK, the Data (Use and Access) Act of 2025 was enacted, updating data protection and access rules related to UK-specific GDPR implementations. Wikipedia
  • Elsewhere, data regulation remains a focal point globally, with ongoing debates around privacy, governance, AI accountability, and cross–border data flows.

🛠️ Top Data Tools/Platforms of 2025

While specific rankings vary by industry and use case, 2025’s data ecosystem centers around:

  • Cloud data platforms: Snowflake, BigQuery, Redshift, Databricks
  • BI & visualization: Tableau, Power BI
  • AI/ML frameworks: TensorFlow, PyTorch, scalable LLM platforms
  • Automation & low-code analytics: dbt, Airflow, no-code toolchains
  • Real-time streaming: Kafka, ksqlDB

Ongoing trends emphasize integration between AI tooling and traditional analytics pipelines — blurring the lines between data engineering, analytics, and automation.

Note: specific tool adoption percentages vary by firm size and sector, but cloud-native and AI-augmented tools dominate enterprise workflows. Reddit


🌟 Novel Uses of Data in 2025

2025 saw innovative applications such as:

  • AI-powered disaster response using real-time social data streams.
  • Conversational assistants embedded into everyday workflows (search, writing, decision support).
  • Predictive analytics in health, finance, logistics, accelerated by real-time IoT feeds.
  • Synthetic datasets for simulation, security research, and model training. arXiv

🔮 What’s Expected in 2026

Continued Growth

  • Data volumes are projected to keep rising — potentially doubling every few years with the proliferation of AI, IoT, and immersive technologies.
  • LLM adoption will likely hit deeper integration into enterprise processes, customer experience workflows, and consumer tech.
  • AI governance and data privacy regulation will intensify globally, balancing innovation with accountability.

Emerging Frontiers

  • Multimodal AI blending text, vision, and real-time sensor data.
  • Federated learning and privacy-preserving analytics gaining traction.
  • Data meshes and decentralized data infrastructures challenging traditional monolithic systems.
  • Unified data platforms with AI-focused features and AI-focused business-ready data models are becoming common place.

📌 Final Thoughts

2025 has been another banner year for data — not just in sheer scale, but in how data powers decision-making, AI capabilities, and digital interactions across society. From trillions of searches to billions of social interactions, from zettabytes of oceans of data to democratized analytics tools, the data world continues to evolve at breakneck speed. And for data professionals and leaders, the next year promises even more opportunities to harness data for insight, innovation, and impact. Exciting stuff!

Thanks for reading!

AI Career Options for Early-Career Professionals and New Graduates

Artificial Intelligence is shaping nearly every industry, but breaking into AI right out of college can feel overwhelming. The good news is that you don’t need a PhD or years of experience to start a successful AI-related career. Many AI roles are designed specifically for early-career talent, blending technical skills with problem-solving, communication, and business understanding.

This article outlines excellent AI career options for people just entering the workforce, explaining what each role involves, why it’s a strong choice, and how to prepare with the right skills, tools, and learning resources.


1. AI / Machine Learning Engineer (Junior)

What It Is & What It Involves

Machine Learning Engineers build, train, test, and deploy machine learning models. Junior roles typically focus on:

  • Implementing existing models
  • Cleaning and preparing data
  • Running experiments
  • Supporting senior engineers

Why It’s a Good Option

  • High demand and strong salary growth
  • Clear career progression
  • Central role in AI development

Skills & Preparation Needed

Technical Skills

  • Python
  • SQL
  • Basic statistics & linear algebra
  • Machine learning fundamentals
  • Libraries: scikit-learn, TensorFlow, PyTorch

Where to Learn

  • Coursera (Andrew Ng ML specialization)
  • Fast.ai
  • Kaggle projects
  • University CS or data science coursework

Difficulty Level: ⭐⭐⭐⭐ (Moderate–High)


2. Data Analyst (AI-Enabled)

What It Is & What It Involves

Data Analysts use AI tools to analyze data, generate insights, and support decision-making. Tasks often include:

  • Data cleaning and visualization
  • Dashboard creation
  • Using AI tools to speed up analysis
  • Communicating insights to stakeholders

Why It’s a Good Option

  • Very accessible for new graduates
  • Excellent entry point into AI
  • Builds strong business and technical foundations

Skills & Preparation Needed

Technical Skills

  • SQL
  • Excel
  • Python (optional but helpful)
  • Power BI / Tableau
  • AI tools (ChatGPT, Copilot, AutoML)

Where to Learn

  • Microsoft Learn
  • Google Data Analytics Certificate
  • Kaggle datasets
  • Internships and entry-level analyst roles

Difficulty Level: ⭐⭐ (Low–Moderate)


3. Prompt Engineer / AI Specialist (Entry Level)

What It Is & What It Involves

Prompt Engineers design, test, and optimize instructions for AI systems to get reliable and accurate outputs. Entry-level roles focus on:

  • Writing prompts
  • Testing AI behavior
  • Improving outputs for business use cases
  • Supporting AI adoption across teams

Why It’s a Good Option

  • Low technical barrier
  • High demand across industries
  • Great for strong communicators and problem-solvers

Skills & Preparation Needed

Key Skills

  • Clear writing and communication
  • Understanding how LLMs work
  • Logical thinking
  • Domain knowledge (marketing, analytics, HR, etc.)

Where to Learn

  • OpenAI documentation
  • Prompt engineering guides
  • Hands-on practice with ChatGPT, Claude, Gemini
  • Real-world experimentation

Difficulty Level: ⭐⭐ (Low–Moderate)


4. AI Product Analyst / Associate Product Manager

What It Is & What It Involves

This role sits between business, engineering, and AI teams. Responsibilities include:

  • Defining AI features
  • Translating business needs into AI solutions
  • Analyzing product performance
  • Working with data and AI engineers

Why It’s a Good Option

  • Strong career growth
  • Less coding than engineering roles
  • Excellent mix of strategy and technology

Skills & Preparation Needed

Key Skills

  • Basic AI/ML concepts
  • Data analysis
  • Product thinking
  • Communication and stakeholder management

Where to Learn

  • Product management bootcamps
  • AI fundamentals courses
  • Internships or associate PM roles
  • Case studies and product simulations

Difficulty Level: ⭐⭐⭐ (Moderate)


5. AI Research Assistant / Junior Data Scientist

What It Is & What It Involves

These roles support AI research and experimentation, often in academic, healthcare, or enterprise environments. Tasks include:

  • Running experiments
  • Analyzing model performance
  • Data exploration
  • Writing reports and documentation

Why It’s a Good Option

  • Strong foundation for advanced AI careers
  • Exposure to real-world research
  • Great for analytical thinkers

Skills & Preparation Needed

Technical Skills

  • Python or R
  • Statistics and probability
  • Data visualization
  • ML basics

Where to Learn

  • University coursework
  • Research internships
  • Kaggle competitions
  • Online ML/statistics courses

Difficulty Level: ⭐⭐⭐⭐ (Moderate–High)


6. AI Operations (AIOps) / ML Operations (MLOps) Associate

What It Is & What It Involves

AIOps/MLOps professionals help deploy, monitor, and maintain AI systems. Entry-level work includes:

  • Model monitoring
  • Data pipeline support
  • Automation
  • Documentation

Why It’s a Good Option

  • Growing demand as AI systems scale
  • Strong alignment with data engineering
  • Less math-heavy than research roles

Skills & Preparation Needed

Technical Skills

  • Python
  • SQL
  • Cloud basics (Azure, AWS, GCP)
  • CI/CD concepts
  • ML lifecycle understanding

Where to Learn

  • Cloud provider learning paths
  • MLOps tutorials
  • GitHub projects
  • Entry-level data engineering roles

Difficulty Level: ⭐⭐⭐ (Moderate)


7. AI Consultant / AI Business Analyst (Entry Level)

What It Is & What It Involves

AI consultants help organizations understand and implement AI solutions. Entry-level roles focus on:

  • Use-case analysis
  • AI tool evaluation
  • Process improvement
  • Client communication

Why It’s a Good Option

  • Exposure to multiple industries
  • Strong soft-skill development
  • Fast career progression

Skills & Preparation Needed

Key Skills

  • Business analysis
  • AI fundamentals
  • Presentation and communication
  • Problem-solving

Where to Learn

  • Business analytics programs
  • AI fundamentals courses
  • Consulting internships
  • Case study practice

Difficulty Level: ⭐⭐⭐ (Moderate)


8. AI Content & Automation Specialist

What It Is & What It Involves

This role focuses on using AI to automate content, workflows, and internal processes. Tasks include:

  • Building automations
  • Creating AI-generated content
  • Managing tools like Zapier, Notion AI, Copilot

Why It’s a Good Option

  • Very accessible for non-technical graduates
  • High demand in marketing and operations
  • Rapid skill acquisition

Skills & Preparation Needed

Key Skills

  • Workflow automation
  • AI tools usage
  • Creativity and organization
  • Basic scripting (optional)

Where to Learn

  • Zapier and Make tutorials
  • Hands-on projects
  • YouTube and online courses
  • Real business use cases

Difficulty Level: ⭐⭐ (Low–Moderate)


How New Graduates Should Prepare for AI Careers

1. Build Foundations

  • Python or SQL
  • Data literacy
  • AI concepts (not just tools)

2. Practice with Real Projects

  • Personal projects
  • Internships
  • Freelance or volunteer work
  • Kaggle or GitHub portfolios

3. Learn AI Tools Early

  • ChatGPT, Copilot, Gemini
  • AutoML platforms
  • Visualization and automation tools

4. Focus on Communication

AI careers, and careers in general, reward those who can explain complex ideas simply.


Final Thoughts

AI careers are no longer limited to researchers or elite engineers. For early-career professionals, the best path is often a hybrid role that combines AI tools, data, and business understanding. Starting in these roles builds confidence, experience, and optionality—allowing you to grow into more specialized AI positions over time.
And the advice that many professionals give for gaining knowledge and breaking into the space is to “get your hands dirty”.

Good luck on your data journey!

The 20 Best AI Tools to Learn for 2026

Artificial intelligence is no longer a niche skill reserved for researchers and engineers—it has become a core capability across nearly every industry. From data analytics and software development to marketing, design, and everyday productivity, AI tools are reshaping how work gets done. As we move into 2026, the pace of innovation continues to accelerate, making it essential to understand not just what AI can do, but which tools are worth learning and why.

This article highlights 20 of the most important AI tools to learn for 2026, spanning general-purpose AI assistants, developer frameworks, creative platforms, automation tools, and autonomous agents. For each tool, you’ll find a clear description, common use cases, reasons it matters, cost considerations, learning paths, and an estimated difficulty level—helping you decide where to invest your time and energy in the rapidly evolving AI landscape. However, even if you don’t learn any of these tools, you should spend the time to learn one or more other AI tool(s) this year.


1. ChatGPT (OpenAI)

Description: A versatile large language model (LLM) that can write, research, code, summarize, and more. Often used for general assistance, content creation, dialogue systems, and prototypes.
Why It Matters: It’s the Swiss Army knife of AI — foundational in productivity, automation, and AI literacy.
Cost: Free tier; Plus/Pro tiers ~$20+/month with faster models and priority access.
How to Learn: Start by using the official tutorials, prompt engineering guides, and building integrations via the OpenAI API.
Difficulty: Beginner


2. Google Gemini / Gemini 3

Description: A multimodal AI from Google that handles text, image, and audio queries, and integrates deeply with Google Workspace. Latest versions push stronger reasoning and creative capabilities. Android Central
Why It Matters: Multimodal capabilities are becoming standard; integration across tools makes it essential for workflows.
Cost: Free tier with paid Pro/Ultra levels for advanced models.
How to Learn: Use Google AI Studio, experiment with prompts, and explore the API.
Difficulty: Beginner–Intermediate


3. Claude (Anthropic)

Description: A conversational AI with long-context handling and enhanced safety features. Excellent for deep reasoning, document analysis, and coding. DataNorth AI
Why It Matters: It’s optimized for enterprise and technical tasks where accuracy over verbosity is critical.
Cost: Free and subscription tiers (varies by use case).
How to Learn: Tutorials via Anthropic’s docs, hands-on in Claude UI/API, real projects like contract analysis.
Difficulty: Intermediate


4. Microsoft Copilot (365 + Dev)

Description: AI assistant built into Microsoft 365 apps and developer tools, helping automate reports, summaries, and code generation.
Why It Matters: It brings AI directly into everyday productivity tools at enterprise scale.
Cost: Included with M365 and GitHub subscriptions; Copilot versions vary by plan.
How to Learn: Microsoft Learn modules and real workflows inside Office apps.
Difficulty: Beginner


5. Adobe Firefly

Description: A generative AI suite focused on creative tasks, from text-to-image/video to editing workflows across Adobe products. Wikipedia
Why It Matters: Creative AI is now essential for design and branding work at scale.
Cost: Included in Adobe Creative Cloud subscriptions (varies).
How to Learn: Adobe tutorials + hands-on in Firefly Web and apps.
Difficulty: Beginner–Intermediate


6. TensorFlow

Description: Open-source deep learning framework from Google used to build and deploy neural networks. Wikipedia
Why It Matters: Core tool for anyone building machine learning models and production systems.
Cost: Free/open source.
How to Learn: TensorFlow courses, hands-on projects, and official tutorials.
Difficulty: Intermediate


7. PyTorch

Description: Another dominant open-source deep learning framework, favored for research and flexibility.
Why It Matters: Central for prototyping new models and customizing architectures.
Cost: Free.
How to Learn: Official tutorials, MOOCs, and community notebooks (e.g., Fast.ai).
Difficulty: Intermediate


8. Hugging Face Transformers

Description: A library of pre-trained models for language and multimodal tasks.
Why It Matters: Makes state-of-the-art models accessible with minimal coding.
Cost: Free; paid tiers for hosted inference.
How to Learn: Hugging Face courses, hands-on fine-tuning tasks.
Difficulty: Intermediate


9. LangChain

Description: Framework to build chain-based, context-aware LLM applications and agents.
Why It Matters: Foundation for building smart workflows and agent applications.
Cost: Free (open-source).
How to Learn: LangChain docs and project tutorials.
Difficulty: Intermediate–Advanced


10. Google Antigravity IDE

Description: AI-first coding environment where AI agents assist development workflows. Wikipedia
Why It Matters: Represents the next step in how developers interact with code — AI as partner.
Cost: Free preview; may move to paid models.
How to Learn: Experiment with projects, follow Google documentation.
Difficulty: Intermediate


11. Perplexity AI

Description: AI research assistant combining conversational AI with real-time web citations.
Why It Matters: Trusted research tool that avoids hallucinations by providing sources. The Case HQ
Cost: Free; Pro versions exist.
How to Learn: Use for query tasks, explore research workflows.
Difficulty: Beginner


12. Notion AI

Description: AI features embedded inside the Notion workspace for notes, automation, and content.
Why It Matters: Enhances organization and productivity in individual and team contexts.
Cost: Notion plans with AI add-ons.
How to Learn: In-app experimentation and productivity courses.
Difficulty: Beginner


13. Runway ML

Description: AI video and image creation/editing platform.
Why It Matters: Brings generative visuals to creators without deep technical skills.
Cost: Free tier with paid access to advanced models.
How to Learn: Runway tutorials and creative projects.
Difficulty: Beginner–Intermediate


14. Synthesia

Description: AI video generation with realistic avatars and multi-language support.
Why It Matters: Revolutionizes training and marketing video creation with low cost. The Case HQ
Cost: Subscription.
How to Learn: Platform tutorials, storytelling use cases.
Difficulty: Beginner


15. Otter.ai

Description: AI meeting transcription, summarization, and collaborative notes.
Why It Matters: Boosts productivity and meeting intelligence in remote/hybrid work. The Case HQ
Cost: Free + Pro tiers.
How to Learn: Use in real meetings; explore integrations.
Difficulty: Beginner


16. ElevenLabs

Description: High-quality voice synthesis and cloning for narration and media.
Why It Matters: Audio content creation is growing — podcasts, games, accessibility, and voice UX require this skill. TechRadar
Cost: Free + paid credits.
How to Learn: Experiment with voice models and APIs.
Difficulty: Beginner


17. Zapier / Make (Automation)

Description: Tools to connect apps and automate workflows with AI triggers.
Why It Matters: Saves time by automating repetitive tasks without code.
Cost: Free + paid plans.
How to Learn: Zapier/Make learning paths and real automation projects.
Difficulty: Beginner


18. MLflow

Description: Open-source ML lifecycle tool for tracking experiments and deploying models. Whizzbridge
Why It Matters: Essential for managing AI workflows in real projects.
Cost: Free.
How to Learn: Hands-on with ML projects and tutorials.
Difficulty: Intermediate


19. NotebookLM

Description: Research assistant for long-form documents and knowledge work.
Why It Matters: Ideal for digesting research papers, books, and technical documents. Reddit
Cost: Varies.
How to Learn: Use cases in academic and professional workflows.
Difficulty: Beginner


20. Manus (Autonomous Agent)

Description: A next-gen autonomous AI agent designed to reason, plan, and execute complex tasks independently. Wikipedia
Why It Matters: Represents the frontier of agentic AI — where models act with autonomy rather than just respond.
Cost: Web-based plans.
How to Learn: Experiment with agent workflows and task design.
Difficulty: Advanced


🧠 How to Get Started With Learning

1. Foundational Concepts:
Begin with basics: prompt engineering, AI ethics, and data fundamentals.

2. Hands-On Practice:
Explore tool documentation, build mini projects, and integrate APIs.

3. Structured Courses:
Platforms like Coursera, Udemy, and official provider academies offer guided paths.

4. Community & Projects:
Join GitHub projects, forums, and Discord groups focused on AI toolchains.


📊 Difficulty Levels (General)

LevelWhat It Means
BeginnerNo coding needed; great for general productivity/creators
IntermediateSome programming or technical concepts required
AdvancedDeep technical skills — frameworks, models, agents

Summary:
2026 will see AI tools become even more integrated into creativity, productivity, research, and automated workflows. Mastery over a mix of general-purpose assistants, developer frameworks, automation platforms, and creative AI gives you both breadth and depth in the evolving AI landscape. It’s going to be another exciting year.
Good luck on your data journey in 2026!

AI in Retail and eCommerce: Personalization at Scale Meets Operational Intelligence

“AI in …” series

Retail and eCommerce sit at the intersection of massive data volume, thin margins, and constantly shifting customer expectations. From predicting what customers want to buy next to optimizing global supply chains, AI has become a core capability—not a nice-to-have—for modern retailers.

What makes retail especially interesting is that AI touches both the customer-facing experience and the operational backbone of the business, often at the same time.


How AI Is Being Used in Retail and eCommerce Today

AI adoption in retail spans the full value chain:

Personalized Recommendations & Search

  • Amazon uses machine learning models to power its recommendation engine, driving a significant portion of total sales through “customers also bought” and personalized homepages.
  • Netflix-style personalization, but for shopping: retailers tailor product listings, pricing, and promotions in real time.

Demand Forecasting & Inventory Optimization

  • Walmart applies AI to forecast demand at the store and SKU level, accounting for seasonality, local events, and weather.
  • Target uses AI-driven forecasting to reduce stockouts and overstocks, improving both customer satisfaction and margins.

Dynamic Pricing & Promotions

  • Retailers use AI to adjust prices based on demand, competitor pricing, inventory levels, and customer behavior.
  • Amazon is the most visible example, adjusting prices frequently using algorithmic pricing models.

Customer Service & Virtual Assistants

  • Shopify merchants use AI-powered chatbots for order tracking, returns, and product questions.
  • H&M and Sephora deploy conversational AI for styling advice and customer support.

Fraud Detection & Payments

  • AI models detect fraudulent transactions in real time, especially important for eCommerce and buy-now-pay-later (BNPL) models.

Computer Vision in Physical Retail

  • Amazon Go stores use computer vision, sensors, and deep learning to enable cashierless checkout.
  • Zara (Inditex) uses computer vision to analyze in-store traffic patterns and product engagement.

Tools, Technologies, and Forms of AI in Use

Retailers typically rely on a mix of foundational and specialized AI technologies:

  • Machine Learning & Deep Learning
    Used for forecasting, recommendations, pricing, and fraud detection.
  • Natural Language Processing (NLP)
    Powers chatbots, sentiment analysis of reviews, and voice-based shopping.
  • Computer Vision
    Enables cashierless checkout, shelf monitoring, loss prevention, and in-store analytics.
  • Generative AI & Large Language Models (LLMs)
    Used for product description generation, marketing copy, personalized emails, and internal copilots.
  • Retail AI Platforms
    • Salesforce Einstein for personalization and customer insights
    • Adobe Sensei for content, commerce, and marketing optimization
    • Shopify Magic for product descriptions, FAQs, and merchant assistance
    • AWS, Azure, and Google Cloud AI for scalable ML infrastructure

Benefits Retailers Are Realizing

Retailers that have successfully adopted AI report measurable benefits:

  • Higher Conversion Rates through personalization
  • Improved Inventory Turns and reduced waste
  • Lower Customer Service Costs via automation
  • Faster Time to Market for campaigns and promotions
  • Better Customer Loyalty through more relevant, consistent experiences

In many cases, AI directly links customer experience improvements to revenue growth.


Pitfalls and Challenges

Despite widespread adoption, AI in retail is not without risk:

Bias and Fairness Issues

  • Recommendation and pricing algorithms can unintentionally disadvantage certain customer groups or reinforce biased purchasing patterns.

Data Quality and Fragmentation

  • Poor product data, inconsistent customer profiles, or siloed systems limit AI effectiveness.

Over-Automation

  • Some retailers have over-relied on AI-driven customer service, frustrating customers when human support is hard to reach.

Cost vs. ROI Concerns

  • Advanced AI systems (especially computer vision) can be expensive to deploy and maintain, making ROI unclear for smaller retailers.

Failed or Stalled Pilots

  • AI initiatives sometimes fail because they focus on experimentation rather than operational integration.

Where AI Is Headed in Retail and eCommerce

Several trends are shaping the next phase of AI in retail:

  • Hyper-Personalization
    Experiences tailored not just to the customer, but to the moment—context, intent, and channel.
  • Generative AI at Scale
    Automated creation of product content, marketing campaigns, and even storefront layouts.
  • AI-Driven Merchandising
    Algorithms suggesting what products to carry, where to place them, and how to price them.
  • Blended Physical + Digital Intelligence
    More retailers combining in-store computer vision with online behavioral data.
  • AI as a Copilot for Merchants and Marketers
    Helping teams plan assortments, campaigns, and promotions faster and with more confidence.

How Retailers Can Gain an Advantage

To compete effectively in this fast-moving environment, retailers should:

  1. Focus on Data Foundations First
    Clean product data, unified customer profiles, and reliable inventory systems are essential.
  2. Start with Customer-Critical Use Cases
    Personalization, availability, and service quality usually deliver the fastest ROI.
  3. Balance Automation with Human Oversight
    AI should augment merchandisers, marketers, and store associates—not replace them outright.
  4. Invest in Responsible AI Practices
    Transparency, fairness, and explainability build trust with customers and regulators.
  5. Upskill Retail Teams
    Merchants and marketers who understand AI can use it more creatively and effectively.

Final Thoughts

AI is rapidly becoming the invisible engine behind modern retail and eCommerce. The winners won’t necessarily be the companies with the most advanced algorithms—but those that combine strong data foundations, thoughtful AI governance, and a relentless focus on customer experience.

In retail, AI isn’t just about selling more—it’s about selling smarter, at scale.

Best Data Certifications for 2026

A Quick Guide through some of the top data certifications for 2026

As data platforms continue to converge analytics, engineering, and AI, certifications in 2026 are less about isolated tools and more about end-to-end data value delivery. The certifications below stand out because they align with real-world enterprise needs, cloud adoption, and modern data architectures.

Each certification includes:

  • What it is
  • Why it’s important in 2026
  • How to achieve it
  • Difficulty level

1. DP-600: Microsoft Fabric Analytics Engineer Associate

What it is

DP-600 validates skills in designing, building, and deploying analytics solutions using Microsoft Fabric, including lakehouses, data warehouses, semantic models, and Power BI.

Why it’s important

Microsoft Fabric represents Microsoft’s unified analytics vision, merging data engineering, BI, and governance into a single SaaS platform. DP-600 is quickly becoming one of the most relevant certifications for analytics professionals working in Microsoft ecosystems.

It’s especially valuable because it:

  • Bridges data engineering and analytics
  • Emphasizes business-ready semantic models
  • Aligns directly with enterprise Power BI adoption

How to achieve it

Difficulty level

⭐⭐⭐☆☆ (Intermediate)
Best for analysts or engineers with Power BI or SQL experience.


2. Microsoft Certified: Data Analyst Associate (PL-300)

What it is

A Power BI–focused certification covering data modeling, DAX, visualization, and analytics delivery.

Why it’s important

Power BI remains one of the most widely used BI tools globally. PL-300 proves you can convert data into clear, decision-ready insights.

PL-300 pairs exceptionally well with DP-600 for professionals moving from reporting to full analytics engineering.

How to achieve it

  • Learn Power BI Desktop, DAX, and data modeling
  • Complete hands-on labs
  • Pass the PL-300 exam

Difficulty level

⭐⭐☆☆☆
Beginner to intermediate.


3. Google Data Analytics Professional Certificate

What it is

An entry-level certification covering analytics fundamentals: spreadsheets, SQL, data cleaning, and visualization.

Why it’s important

Ideal for newcomers, this certificate demonstrates foundational data literacy and structured analytical thinking.

How to achieve it

  • Complete the Coursera program
  • Finish hands-on case studies and a capstone

Difficulty level

⭐☆☆☆☆
Beginner-friendly.


4. IBM Data Analyst / IBM Data Science Professional Certificates

What they are

Two progressive certifications:

  • Data Analyst focuses on analytics and visualization
  • Data Science adds Python, ML basics, and modeling

Why they’re important

IBM’s certifications are respected for their hands-on, project-based approach, making them practical for job readiness.

How to achieve them

  • Complete Coursera coursework
  • Submit projects and capstones

Difficulty level

  • Data Analyst: ⭐☆☆☆☆
  • Data Science: ⭐⭐☆☆☆

5. Google Professional Data Engineer

What it is

A certification for building scalable, reliable data pipelines on Google Cloud.

Why it’s important

Frequently ranked among the most valuable data engineering certifications, it focuses on real-world system design rather than memorization.

How to achieve it

  • Learn BigQuery, Dataflow, Pub/Sub, and ML pipelines
  • Gain hands-on GCP experience
  • Pass the professional exam

Difficulty level

⭐⭐⭐⭐☆
Advanced.


6. AWS Certified Data Engineer – Associate

What it is

Validates data ingestion, transformation, orchestration, and storage skills on AWS.

Why it’s important

AWS remains dominant in cloud infrastructure. This certification proves you can build production-grade data pipelines using AWS-native services.

How to achieve it

  • Study Glue, Redshift, Kinesis, Lambda, S3
  • Practice SQL and Python
  • Pass the AWS exam

Difficulty level

⭐⭐⭐☆☆
Intermediate.


7. Microsoft Certified: Fabric Data Engineer Associate (DP-700)

What it is

Focused on data engineering workloads in Microsoft Fabric, including Spark, pipelines, and lakehouse architectures.

Why it’s important

DP-700 complements DP-600 by validating engineering depth within Fabric. Together, they form a powerful Microsoft analytics skill set.

How to achieve it

  • Learn Spark, pipelines, and Fabric lakehouses
  • Pass the DP-700 exam

Difficulty level

⭐⭐⭐☆☆
Intermediate.


8. Databricks Certified Data Engineer Associate

What it is

A certification covering Apache Spark, Delta Lake, and lakehouse architecture using Databricks.

Why it’s important

Databricks is central to modern analytics and AI workloads. This certification signals big data and performance expertise.

How to achieve it

  • Practice Spark SQL and Delta Lake
  • Study Databricks workflows
  • Pass the certification exam

Difficulty level

⭐⭐⭐☆☆
Intermediate.


9. Certified Analytics Professional (CAP)

What it is

A vendor-neutral certification emphasizing analytics lifecycle management, problem framing, and decision-making.

Why it’s important

CAP is ideal for analytics leaders and managers, demonstrating credibility beyond tools and platforms.

How to achieve it

  • Meet experience requirements
  • Pass the CAP exam
  • Maintain continuing education

Difficulty level

⭐⭐⭐⭐☆
Advanced.


10. SnowPro Advanced: Data Engineer

What it is

An advanced Snowflake certification focused on performance optimization, streams, tasks, and advanced architecture.

Why it’s important

Snowflake is deeply embedded in enterprise analytics. This cert signals high-value specialization.

How to achieve it

  • Earn SnowPro Core
  • Gain deep Snowflake experience
  • Pass the advanced exam

Difficulty level

⭐⭐⭐⭐☆
Advanced.


Summary Table

CertificationPrimary FocusDifficulty
DP-600 (Fabric Analytics Engineer)Analytics Engineering⭐⭐⭐☆☆
PL-300BI & Reporting⭐⭐☆☆☆
Google Data AnalyticsEntry Analytics⭐☆☆☆☆
IBM Data Analyst / ScientistAnalytics / DS⭐–⭐⭐
Google Pro Data EngineerCloud DE⭐⭐⭐⭐☆
AWS Data Engineer AssociateCloud DE⭐⭐⭐☆☆
DP-700 (Fabric DE)Data Engineering⭐⭐⭐☆☆
Databricks DE AssociateBig Data⭐⭐⭐☆☆
CAPAnalytics Leadership⭐⭐⭐⭐☆
SnowPro Advanced DESnowflake⭐⭐⭐⭐☆

Final Thoughts

For 2026, the standout trend is clear:

  • Unified platforms (like Microsoft Fabric)
  • Analytics engineering over isolated BI
  • Business-ready data models alongside pipelines

Two of the strongest certification combinations today:

  • DP-600 + PL-300 (analytics) or
  • DP-600 + DP-700 (engineering)

Good luck on your data journey in 2026!

Workday’s Game-Changing Move: Acquiring Paradox (an AI Recruitment software player)

Workday announced, alongside its Q2 2026 financial results, a definitive agreement to acquire Paradox on August 21, 2025. The acquisition is a strategic move to integrate Paradox’s conversational AI for high-volume candidate experience into Workday’s enterprise platform. As someone that works in the data space, works with Workday, and supports the HR function, this is of interest to me.

Who They Are

Workday
Founded in 2005, Workday is a leading cloud-based enterprise software provider specializing in human capital management (HCM) and financial services. Trusted by over 11,000 organizations—including more than 65% of the Fortune 500—it helps companies manage payroll, recruiting, and more through its AI-first platform. Wikipedia. Workday has been going all in on AI, which is why they were interested in Paradox.

Paradox
Launched in 2016, Paradox is an innovative player in conversational AI for recruitment. Known for its digital assistant Olivia, Paradox streamlines high-volume hiring processes—handling things like screening, scheduling, and candidate Q&A via chat, SMS, or mobile interfaces. It serves clients like McDonald’s, Unilever, and Chipotle and has powered over 189 million candidate interactions, achieving conversion rates above 70% and cutting time-to-hire to as fast as 3.5 days. PR Newswire+1. That is an impressive time-to-hire statistic!

Why This Acquisition Matters

  1. Extends Workday’s Talent Acquisition Suite
    Integrating Paradox lets Workday offer a full-spectrum hiring solution—from AI-based candidate matching via HiredScore to Paradox’s conversational interface and back-office onboarding through Workday Recruiting—all within one seamless platform. IT ProPR NewswireAInvest
  2. Gains Ground in Frontline Hiring
    Frontline roles (think retail, hospitality, logistics) make up a huge swath of global jobs—roughly 70%. Paradox delivers exactly what that market needs: fast, high-volume, scalable hiring. Josh Bersin even called this “a highly strategic move” that could reshape Workday’s growth trajectory. JOSH BERSINHR Tech Feed
  3. Built-In AI Innovation
    Adding Paradox brings not just the tech, but the talent behind its AI tools. This deepens Workday’s AI capabilities and supports its long-term vision of building an AI agent-centric architecture. JOSH BERSINAInvest
  4. Proven ROI on Day One
    Paradox has delivered significant outcomes—Chipotle saw a 75% reduction in time-to-hire and doubled candidate flow; other clients report streamlined scheduling and improved candidate experience. PR Newswire+1HR Executive

What’s in It for Workday—and how it changes the HR Tech Landscape

For Workday:

  • Expands its offering to include a strong solution for frontline and contingent workers, not just white-collar roles.
  • Enhances AI-driven hiring tools—turning a fragmented process into a unified, intelligent workflow.
  • Likely to drive stronger customer loyalty and cross-sell opportunities.
  • Will immediately add to Workday’s bottomline.

For the broader HR applications market:

  • Sets a higher bar for talent acquisition platforms—more emphasis on candidate experience, AI-driven efficiency, and conversational interfaces.
  • Adds pressure on competitors like Oracle, SAP, and ADP to step up their AI and frontline hiring solutions. ReutersInvesting.com

Final Thoughts

Workday’s acquisition of Paradox isn’t just about buying another tool—it’s a strategic leap into a broader, more intelligent, and more conversational hiring experience for a wider swath of the workforce. With the deal expected to close in Q3 of its fiscal year 2026 (ending October 31, 2025), Workday is positioning itself as a go-to AI-powered talent platform—built for the volume and complexity of today’s global labor markets.

Thanks for reading!

Salesforce Einstein Bots

What is a Salesforce Einstein Bot?

According to Salesforce a bot is “a computer program which conducts a conversation via auditory or textual methods.”.

So, before we get more into what a bot is let’s first look at the platform they are created on, Salesforce’s Einstein Analytics.

Salesforce’s Einstein Analytics provides impressive mechanisms that assist organizations and their users of the Salesforce platform to connect, communicate & interpret customer needs. By implementing elements of artificial intelligence, data mining and predictive analytics Salesforce users can get deeper insights into their customers data and begin to build an improved base of knowledge related to their business. With an underlying engine tuned for performance and a presentation layer which can display key details or high level metrics on dashboards Einstein Analytics is the next step in reporting on the health of your sales pipeline, exposing opportunities and providing suggestions to help guide you in identifying & visualizing growth which aligns to your business.

Now, back to bots …

Basically, a bot is a means to facilitate communication between humans and computers with either voice or text and subsequently executing an action tied to the input provided. Bots can learn over time to interact with humans by leveraging Salesforce’s Einstein Analytics platform and your data which resides in Salesforce and respond using Natural Language Processing. According to Wikipedia, “Natural language processing (NLP) is a subfield of linguistics, computer science, information engineering, and artificial intelligence concerned with the interactions between computers and human (natural) languages, in particular how to program computers to process and analyze large amounts of natural language data.”

Why are Salesforce Einstein Bots important?

Organizations are creating and implementing bots at an ever-increasing rate. By creating and implementing a bot an organization can begin to get a handle on support cases resolving many of them very quickly and for some scenarios eliminating the need to open one at all.

Of course, a bot isn’t something that is intended to supplant interaction with a human. However, they can be leveraged to provide a decision path for customers and route customer’s requests quickly based on their general needs while providing a positive initial reception which can augment your current customer service model.

Not only can bots improve productivity of agents by freeing them from having to spend time addressing some of the simpler, frequent requests but can now allow them to focus on more time consuming, complex issues.

Bots in a sense can also be considered another channel for content. However, instead of thinking of new ways to formulate questions from scratch organizations should try to marry current content to bot questions. Reusing content is good but it should rely on content that is based on existing knowledge. This reuse of inhouse documentation & materials will ultimately bring development costs down leading toward a more uniform experience with a higher degree of excellence for the interaction.

How to configure the platform for Salesforce Einstein Bots?

Before you jump in and start creating bots you would be best served by allocating time to plan your bot and consider how it will interact with your customers.

Collaborating and soliciting feedback from agents regarding the issues they experience with customers that are potential areas a bot could address is a good start.

Think about the bot’s persona, what its name should be and how you would like it to convey & reiterate a consistent image of the company overall.

Decisions related to which channels to use, ways in which customers can enter their questions, which licenses are required, which profile to use, whether to provide a menu, what is not in scope for the bot, … etc. should all be worked out in advance of bot development.

At what point does a human need to take over from the bot’s interaction with the customer, if at all?

In Salesforce you will need a Service Cloud license and a Chat or Messaging license. Once that is obtained you will need to turn on Lightning Experience. There is a guided setup flow for Chat you will need to run through. If your organization has Knowledge articles you want to make available to customers through the bot that will need to be enabled also. In your Salesforce Org if you go to Setup and type Einstein Bots in the quick select area it will return Einstein Bots you can click on. Then under Settings there is a toggle to enable Einstein Bots.

When ready make an Embedded Chat button available on your published Salesforce site or community site for your customers to interact with. A Salesforce community site is preferred.

Check out the https://trailhead.salesforce.com/en/home free training to find out more about how to create bots within Salesforce.

Things to consider when maintaining Salesforce Einstein Bots.

Salesforce documentation indicates that the following items also be considered when planning bot creation:

  • Chat and Messaging licenses support different channels (such as SMS or Facebook Messenger) and might have different requirements.
  • Each org is provided 25 Einstein Bots conversations per month for each user with an active subscription.
  • To make full use of the Einstein Bots Performance page, obtain the Service Analytics App.